We partner with HHS agencies to streamline eligibility, improve access, reduce fraud, and meet compliance mandates - while actually delivering programs with the staff you have.
We understand the pressures you face every day.
Recertification backlogs and staffing burnout
High call center volume from citizens who can't self-serve
Legacy systems blocking data sharing
CMS compliance pressure and audit exposure
Fraud, waste, and abuse pressure
Policy changing faster than IT can deliver
Three pillars that transform how you serve citizens and meet your mission.
Outcome-focused solutions tailored to HHS challenges.
The Problem: Backlog, timeliness risk, high error rates
What We Deliver: Process redesign + targeted automation + staff augmentation + change management
States have cut processing time per case by 20-40% and reduced error-driven rework without adding FTEs.
The Problem: Fraud/waste/abuse pressure; siloed systems
What We Deliver: Data integration, entity resolution, case investigation workflows, audit-ready reporting
Agencies increased recoveries and protected benefits while strengthening audit defensibility.
The Problem: Call centers overloaded, constituents confused
What We Deliver: Intake triage, guided self-service, status tracking, multilingual prompts, SMS nudging
Call center volume down double digits, faster resolution for simple cases.
The Problem: Under a mandate (MITA, CMS, etc.) but can't stand up a cross-functional program fast enough
What We Deliver: Governance, program runway, workplan, tracking model, vendor coordination, reporting to CMS
Program stood up in weeks, not months, with stakeholder alignment and reporting hygiene from day one.
You get a nucleus team who embeds and drives outcomes as a true extension of your agency.
We don't assume you can just 'rip and replace.' We work within your constraints and timelines.
Transformation office + data + AI muscle as an integrated capability, not disconnected services.
2025 HHS Revenue Forecast
In Public Sector Consulting
Projects Since 2020
Individual Agencies Served
We have supported state HHS agencies delivering eligibility modernization, recertification backlog reduction, MMIS modernization, PMO setup, and call center transformation. We've integrated data across multiple health and social programs and stood up governance that passed auditor scrutiny. We've built and run PMOs for multi-million dollar federal-mandated programs under legislative oversight.
Tell us what problem you're under pressure to solve this quarter.